Introducing Our New Online Billing System


Dear Clarks Branch Water Association Members,

We’re excited to announce that Clarks Branch Water Association is launching a new billing system designed to make managing your water account easier and more convenient!

With our new online billing system, members will have access to a variety of convenient features, including the ability to:

  • View your current and past water bills
  • New invoice layout thats easy to read and includes more account details
  • Make payments online
  • Access your billing statements
  • Manage account notifications
  • Go paperless and receive your bills electronically
  • Conveniently manage your account from your computer or mobile device

Get Your Paperless Billing Discount!

Paper bills will continue to be mailed to members who prefer them. However, if you create an online account and sign up for paperless billing, you’ll receive a $1.35 discount on each bill!

Getting Started Is Easy

Your next bill will look a little different when it arrives in the mail. You can use the QR Code under Payment Options to create your online account. You can always access it later at cbwater.net by clicking “My Account” in the top-right corner.

We’re excited to offer our members this convenient option and hope you’ll take advantage of everything the new system has to offer. Thank you for being a member of CBWA!

Sincerely,
Clarks Branch Water Association

Boil Water Advisory Lifted from August 27

The repair made Thursday, August 27th on Homestead was completed and lab tests were dropped off. We confirmed water samples were negative for contaminates so the Boil Water Advisory has been lifted for the residents affected:

  • All Homestead Drive
  • Residents on Richardson Road
  • Residents on Clarks Branch Road past Wagontire Drive

Have a great weekend!

Repair Scheduled on Homestead Drive & Boil Water Advisory – August 27

UPDATE: Water service has been restored as of 2:00pm. Please continue to follow Boil Water Advisory until testing results are announced within 3 days.

We’ve identified a leak on Homestead Drive thanks to an aware member. Our operators have scheduled the repair for 7:30am to 4:00pm on Thursday, August 27.

The outage will affect all of Homestead Drive, the residents out towards Richardson Road, as well as the residents on Clarks Branch Road past Wagontire Drive.

The outage should not affect residents along Wagontire, Horizon and Dole Road.

Drinking Water Warning – Boil Your Water Before Using

Beginning Thursday, August 27 at 7:30am water system pressure will drop below the standard threshold of 20 PSI for residents listed above.

Potentially harmful bacteria could be present in the water supply. If these bacteria are present, they could make you sick, and are a particular concern for people with weakened immune systems. We will perform tests for bacterial to ensure the water is safe in the following days.

This Boil Water Advisory is a precaution. To limit risk to health, customers should follow the instructions contained in this advisory. When tests show no bacteria and you no longer need to boil your water, we will lift the boil water advisory. We anticipate resolving the problem within the next 3 days. 

Customers should bring water to a rolling boil for 1 full minute, allow the water to cool before using, and store the cooled water in a clean container with a cover. Customers should use boiled water that has cooled or bottled water for: 

  • Drinking 
  • Brushing teeth 
  • Washing fruits and vegetables 
  • Preparing food and baby formula 
  • Making ice 
  • Cleaning food contact surfaces 

For more information, please talk to a board member, or contact John Woody at 541-643-6137, or email john@oecadmin.com.

General guidelines on ways to lessen the risk of infection by contaminants in drinking water are available from the EPA Safe Drinking Water Hotline at 1-800-426-4791 or the Oregon Health Authority, Drinking Water Services at 971-673-0405. 

Thank You for Joining Us

A big thank you to everyone who attended the Clarks Branch Water Association Annual Member Meeting this evening! We were thrilled to see one of the largest turnouts we’ve had in years with 18 members. Your participation, questions, and interest in the future of our water association are truly appreciated.

A special thank you to John Woody from OEC for joining us, providing members with an update on plant operations, and taking the time to answer questions.

As a member-owned association, your involvement matters. We’re grateful to have members who care about the future of CBWA and our community. Please consider attending our regular CBWA Board Meetings that are held on the second Tuesday of every month at 7:00 PM.

Thank you,

~ CBWA Board